How you pay and where you find your documents depends on where you bought your subscription: on the dashboard or in the app.
#Subscription from the dashboard
On the dashboard, Stripe processes your payments. Only Stripe sees your card details, not Swopi.
If you buy as a company, check I'm buying as a company (invoice with VAT ID) when you pay, and enter the company name, company ID and VAT ID. Your VAT ID then shows on the invoice. A company in the EU outside Czechia with a valid VAT ID pays with reverse charge.
#Where to find your invoices
- Sign in at dash.swopi.co.
- In the left menu, open Settings and then Subscription.
- In the subscription overview, find the Invoices section. For each invoice you can click View invoice or Download PDF.
The same page shows your current plan and the date of your next payment.
#Change your payment card
On the Subscription page, click Manage subscription. There you change your card and also find older invoices.
#A payment failed
If a payment fails, your subscription shows the status Past due. Use Manage subscription to add a different card or check your current one.
#Teams Teams
Only the team admin sees the Subscription page. Licenses adjust automatically to your member count, so the invoice always matches the number of people in your team.
#Subscription from the app
The App Store or Google Play bills subscriptions you bought in the app. You find the receipt in your Apple or Google account.
Need help with an invoice? Email support@swopi.co.