Duplicates and bulk actions

How to find and delete leads you have twice, and how to change many leads at once.

Swopi shows you leads that appear twice on your Contacts page. You can also select many leads and run one action on all of them, instead of clicking each one.

#Find and delete duplicates

Swopi treats leads as possible duplicates when they share an email, or the same name and company.

  1. When Swopi finds some, a Duplicates button with the number of groups shows up next to Filters.
  2. Click it. The Possible duplicates window opens, with the leads shown in groups.
  3. Click a name to open the lead and check it.
  4. Delete duplicates deletes every lead in the group except the first one. To delete a single lead, click Delete next to it.

Deleting cannot be undone.

#Select leads

  1. Tick leads in the first column of the table. The box in the header selects the whole page.
  2. Above the table you see how many leads are selected. The Select all link selects all contacts, also the ones on other pages. While you search or use a date range, it selects only the matching ones.
  3. Clear selection removes the selection.

#Bulk actions

Once you select leads, a bar with actions shows up at the bottom:

  • E-mail: opens your email app with the selected addresses in BCC.
  • Tag: Add tag or Remove tag for all selected leads at once.
  • Delete: deletes the selected leads from Swopi. Leads already in your CRM stay there. This cannot be undone.

In a team, admins and managers can change tags and delete contacts.

Three leads selected: the bar at the bottom offers Export to CRM, Email, Tag and Delete.
Three leads selected: the bar at the bottom offers Export to CRM, Email, Tag and Delete.

#Export and CRM for selected leads From Pro

In the bar, click Export to CRM. Here you can send the selected leads to a connected CRM, or download them with Download CSV (Excel) or CSV for Outlook. Read more in Exporting contacts.

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